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Wink Live Chat Jobs now hiring earn $10,000 - $50,000 per month
Posted by: admin - 11-21-2021, 02:02 AM - Forum: Promote, Advertise Your Busness Here 100% Free - No Replies

Remote work from home live chat jobs now hiring. Become an International Live Chat Manager today!
Live Chat Jobs New York, Florida, Montreal, Toronto and Vancouver Canada
Enroll today and become an International Chat Manager or Consultant.

[Image: livechat.jpg]

Live Chat Managers earn up to $50.00 an hour.
Chat consultants sell and outsource jobs to India, Jamaica and the Philippines. Earn up to US$5000.00 per contract


As more companies outsource their customer service, more work-from-home support positions are available in the United States and worldwide.
[Image: beautiful-woman-working-online-laptop-wh...8-5329.jpg]
Online chat jobs are a growing part of these customer service positions. These jobs are responsible for answering questions, assisting with purchases or returns, upselling products or services, handling billing queries, moderating social media, and proving technical support.

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Wink 14 Sites That Pay You To Chat and Answer Questions Online
Posted by: admin - 11-14-2021, 10:31 AM - Forum: News, Tips and Announcements - No Replies

If you are good at giving advice on a variety of topics and have excellent communication skills then the companies below may be an avenue for you to make cash.

Watch on YouTube: “Make $100-$500 Online: Play Bingo, Online Surveys, Chat & Flirt“

Sites That Pay You To Chat Online by Answering Questions

Apple (Read full review) offers home-based chat advisors' positions to regular workers as well as students in college. The positions are for full time and part-time work with the compensation being quite competitive when compared to other similar sites. Applications are accepted on the site and those that are shortlisted are interviews via Skype.

Chat agents are hired with Arise as independent contractors and they can set their own work schedule. The pay is good and can go as high as nineteen dollars an hour with the lowest being nine dollars per hour for satisfactory answers.

Want more work from home job leads? Check out FlexJobs, where every single job is screened for legitimacy. No scams involved!


This site has availed a number of resources to those that choose their site as an avenue through which they provide answers to questions. As a support agent on the site, you can choose to communicate with an online user through regular chat or video chat. However, phone conversations are also allowed as long as the client is agreeable to that form of communication. When working with a customer, you have to agree on the amount you will charge as a first step, and then decide on the mode of communication, which may be chat or phone.
Experts 123

This site hires professionals from around the world to answer questions resulting in them earning a share of the site's revenue. The questions can be about different topics and even products that they come across on a daily basis. In addition, submission of articles on the site also earns online user money upfront.

It is a site that hires experts from around the world so that they can provide answers on various topics under their area of knowledge. If you get to be part of the site, you are allowed to set a consulting rate on an hourly basis which online users will pay after they receive answers from you.

Advice on this site is given by interacting with users looking for answers to their questions. Payments are made through Paypal. This site is open to users worldwide.

If you love shopping, then this site is the best place for you to give advice on current products that are available in different stores. Customers send in their questions on different areas on shopping and they get answered through the online platform. Payment on the site is on an hourly basis and the schedule for working is flexible as well.

OutPLEX (Read full review) hires support agents to recommend features of different products to users on the site. They are also required to offer consultation services on sales matters on behalf of the companies that have hired them to recommend products as well as services on their behalf. Payment on the site is hourly and usually ranges between nine to fourteen dollars for each hour.

PrestoExperts (formerly LivePerson Experts) brings together experts and the people that need their questions answered on different topics. Qualified experts on the site are matched to individuals that have questions in their area of professional expertise. To answer questions on the site, you will have to register so that you are provided with the necessary tools to enable you to assist clients as well as colleagues on the site. Every time an expert gets hired by a client through the site, they are remunerated according to the agreed rate. Payments are usually made through PayPal, making it important to have an account set up before applying for a position on the site.

Chat agents on the site work virtually with the pay being ten dollars for every hour spent answering questions. The site requires those seeking employment positions with them to have a computer and internet connection that is reliable. Also, chat agents hired by the site must be able to type at least sixty words per minute.

Square (formerly Weebly) is a site that offers jobs for chat agents that are looking for part-time work, usually twenty to twenty-five hours on a weekly basis. When working for the site, you will provide replies to customers’ questions through e-mail as well as other support they may need. The questions asked on the site are varied depending on the company they are representing. Payment is around $17 per hour.

Weegy is a home-based site that allows its experts from around the world to answer questions that have been asked through their site. It is basically a Q and A site that awards experts with $0.20 for every satisfactory question they answer.
Final Thoughts on Getting Paid to Chat Online

Overall, chatting online and answering questions can be a good way to earn money especially when working for a reliable site

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  Live Chat Jobs Online earn $50 an hour as a Live Chat Manager
Posted by: admin - 11-13-2021, 01:07 PM - Forum: Chat Jobs Contracts {Buy and sell contracts online} - Replies (1)

[Image: beautiful-woman-working-online-laptop-wh...8-5329.jpg]


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  Online Chat Agent Jobs You Can Do From Home
Posted by: admin - 11-13-2021, 12:57 PM - Forum: Live Chat Jobs Now Hiring - No Replies

Live chat jobs include sales, answering questions, and social media.

Laureen Miles Brunelli

Updated on November 20, 2019
As more companies outsource their customer service, more [url=]work-from-home support positions are available in the United States and worldwide.
Online chat jobs are a growing part of these customer service positions. These jobs are responsible for answering questions, assisting with purchases or returns, upselling products or services, handling billing queries, moderating social media, and proving technical support.
These work-at-home jobs usually require a background in customer service, accurate and professional typing, a home computer, and an internet connection. Some of them also require expertise in certain fields, familiarity with brands, or fluency with different languages.
Companies that use remote workers for online chat jobs may hire them as either employees or independent contractors. These jobs usually pay hourly and require some level of weekly time commitment. Because customers expect that online help will always be available, many of these companies offer flexible hours that can fit around a day job, raising a family, or other commitments that you have.
Just Answer
[Image: GettyAngelaCamerontypingonlaptop-56aa2ec...01a04f.jpg]
Angela Cameron / Getty Images
Just Answer hires subject-matter experts to provide answers to questions related to their field or industry. Experts chat about subjects ranging from home improvements and taxes to computers and pets with paying customers who are seeking guidance. Experts are paid 10 to 50 percent of what the customer pays for the answer.
Requirements include certification in your field (if applicable), two years of research experience, and a bachelor's degree. Just Answer experts are hired as independent contractors.

LiveWorld agents work for clients in a variety of industries, including healthcare, to provide customer service via social media. Tasks include responding to customer questions, entering conversations when a brand is mentioned, tracking social sentiment, and translating user content. 
These chat jobs are part-time and paid on an hourly basis. LiveWorld actively seeks bilingual agents who speak Arabic, Chinese, Danish, French, Italian, Japanese, Spanish, Swedish, and Thai.

ModSquad (formerly Metaverse ModSquad)
ModSquad hires chat agents, known as Mods, to serve clients in a variety of industries, including gaming, entertainment, publishing, education, and sports. Chat agents provide both social media moderation and customer service.
Mods are independent contractors who can set their own hours but are generally limited to 60 hours a week. The company needs bilingual agents in many languages, and there is no overtime pay.

The Chat Shop
The Chat Shop hires remote contractors in the United States and Unites Kingdom to provide live chat services to clients. Chat agents are responsible for both customer support and sales. 
Chat agents commit to 20-40 hours of work per week, including weekends, and are paid $10 per hour. To qualify, you must be a fluent English speaker and be able to type 65 words per minute with 97 percent accuracy.

Needle hires independent contractors to assist with sales for a variety of clients. Their model involves using chat agents who are already customers or fans of a brand ("advocates") to provide shoppers with the experience of speaking to a peer in order to drive sales.
Rather than receiving hourly pay, Advocates earn points based on an incentive structure, which can then be used to buy products through a redemption catalog.  Chat agents are hired as independent contractors who can set their own hours.

PrestoExperts hires chat agents with subject-matter expertise to provide professional consulting services. These experts are then connected to customers via chat, email, or phone to give advice and respond to questions. Subject areas range from business and medical advice to counseling and academic tutoring. 
Experts are independent contractors who create a profile via PrestoExperts that includes their professional background and qualifications. Users then pay per chat, and a portion of that fee is paid to the chat agents. There are also opportunities to earn by referring new customers to the service. An expert must earn $50 before receiving a payout.

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  12 Companies That Hire for Remote Work-from-Home Customer Service Jobs
Posted by: admin - 11-13-2021, 12:51 PM - Forum: Live Chat Jobs Now Hiring - No Replies

One of the most popular job categories on FlexJobs is customer service careers, and with good reason.

Most duties performed by customer service agents can be done from a home office using the internet to connect to communications tools. Customer service professionals serve as the first point of contact for customers. They provide information or answer questions about products or services and handle and resolve complaints to provide a positive customer service experience.

And right now, online customer service agents are in high demand. Over the last several months, we’ve seen an increase in the number of companies hiring for customer service representative jobs. Below are 12 companies that commonly hire for remote customer service jobs on our site!


FlexJobs is the longtime leader in helping job seekers find the highest-quality remote, work-from-home, hybrid, and flexible jobs. You can sign up for premium-level access to our database of hand-screened job listings, as well as job search and career webinars, and many other great resources! Learn today how FlexJobs can empower your job search!

customer service icon 12 Companies Hiring for Remote Customer Service Jobs
1. Aerotek

Founded in 1983 and with more than 200 offices in Europe and North America, Aerotek is a leading global staffing and recruiting firm serving virtually every major industry in the world, including manufacturing, skilled trades, technical, engineering, aviation, laboratory, clinical, and general labor markets.

Recent remote work-from-home customer service jobs:

Customer Service Representative
Customer Service Specialist
Call Center Representative

2. Concentrix

Concentrix is a global provider of business services that enable high-quality communication between clients and customers. Concentrix serves a range of clients across the financial, automotive, energy, tourism, technology, ecommerce, insurance, healthcare, media, retail, public sector, and transportation industries.

Recent remote work-from-home customer service jobs:

Sales and Service Representative
Customer Service Representative

3. Kelly

Kelly specializes in placing workers in a variety of industries, including accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers. Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching.

Recent remote work-from-home customer service jobs:

Customer Service Representative
Customer Support Representative I
Helpdesk Tier 1

4. Liveops

Liveops provides global companies with cloud contact center and customer service solutions, connecting over 20,000 independent call center agents with organizations around the world and processing more than 1 billion minutes of customer service interactions. This company primarily serves clients in the high-tech, retail, insurance, financial, and healthcare industries.

Recent remote work-from-home customer service jobs:

Licensed Insurance Customer Care Agent
Call Center Representative
Client Results Associate – Customer Service

5. Pearson

Headquartered in London, England, Pearson is an international learning company offering an extensive range of content, tools, products, and services for educators and learners of all ages. Pearson’s products and services include content and technology platforms, assessments, and educational services, like Pearson Institute of Higher Education

Recent remote work-from-home customer service jobs:

Manager, Customer Service and Engagement
Customer Service Representative
Professional Service Representative

6. Randstad

Randstad is a global staffing agency and HR services provider offering permanent, temporary, and outsourced staffing services and a range of HR solutions. Randstad works with clients in several industries, including finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics.

Recent remote work-from-home customer service jobs:

Customer Service Participant Services
Customer Service
Customer Service Representative

7. Robert Half International

Founded in 1948, Robert Half International is a global professional staffing and consulting firm made up of eight divisions: Robert Half Executive Search, Accountemps, Robert Half Finance & Accounting, Robert Half Legal, Robert Half Technology, OfficeTeam, The Creative Group, and Robert Half Management Resources.

Recent remote work-from-home customer service jobs:

Customer Service Representative
Service Desk
Customer Service Insurance Agent

8. Sutherland

Sutherland is a worldwide process transformation company with more than 60 global operation centers, over 120 clients, and 38,000 employees in 19 countries. It helps customers improve automated customer experiences by providing customer-facing services, back-office solutions, and technology-enabled services.

Recent remote work-from-home customer service jobs:

Customer Service Representative
Customer Care Support
Customer Service Advisor

9. Transcom

Transcom is a global company that offers customer care, sales, technical support, and credit management services. Transcom has nearly 30,000 employees and serves more than 350 international brands in a variety of verticals, such as financial services, media, telecommunications, travel, and retail.

Recent remote work-from-home customer service jobs:

Customer Service and Technical Support Representative
Technical Support Advisor

10. TTEC

TTEC is a business process outsourcing company with operating offices across the globe. It seeks to combine humanity with technology to help clients provide excellent customer experiences, establish customer loyalty, and boost business growth. TTEC has nearly 20,000 home-based associates worldwide.

Recent remote work-from-home customer service jobs:

Bilingual Customer Service Representative – Spanish
Customer Service Representative
Technical Support Representative

11. VIPdesk Connect

Established in 1997, VIPdesk Connect is a leading provider of U.S.-based outsourced customer service solutions that increase customer loyalty, satisfaction, and retention; reduce cost-per-contact; increase average order size; and provide comprehensive reporting, program ROI, and data analytics.

Recent remote work-from-home customer service jobs:

Customer Service Representative
Customer Service Representative – Tech Support

12. Working Solutions

Working Solutions is based in Dallas, Texas, and provides home-based customer service and sales agents. As one of the first virtual workforces, Working Solutions has more than 110,000 registered agents that work to help clients improve customer satisfaction, create better customer experiences, and improve efficiency.

Recent remote work-from-home customer service jobs:

Tax Software Customer Service Representative
Customer Service Representative
Customer Service Specialist

telemarketing icon Finding Work-From-Home Customer Service Jobs for You

If you’re interested in getting an online customer service job, be sure to highlight your customer service skills, excellent written and verbal communication, and your comfort learning new technology. It’s also important to have a quiet place to work like a dedicated home office.

Companies may ask that you have high-speed internet or other necessities in order to excel in a customer service job from home. Finally, research the company and role as much as you can, and you’ll be sure to impress the hiring managers during your application process!

Whether you’re looking for virtual customer service jobs or other great work-from-home employment, FlexJobs has you covered. Our robust jobs database has flexible roles in more than 50 career categories.

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  Step-by-Step Guide to Outsourcing Live Chat Customer Service Agents
Posted by: admin - 11-13-2021, 12:47 PM - Forum: Chat Jobs Contracts {Buy and sell contracts online} - No Replies

Do you have enough staff to handle customer service?
Are you letting customers fall through the cracks because you can't respond to their questions fast enough?
Are you holding back from fully staffing live chat because you need all hands to focus on email or phone?
What are the benefits of outsourcing?
Whether you're staffing up for the big holiday rush, or just considering how you can build capacity in your customer service team, hiring outsourced customer service agents may be your solution.
Consider that the faster you can respond to a customer when they need help, the more likely you are to keep them. You can close that sale and convince customers to come back with fast, effective customer service.
Outsourcing may be a different process to learn to add talent to your team, but it limits your risk and increases your capabilities.
1. Hire fast. According to Upwork, hiring online takes an average of 2.7 days versus the 43 days it takes to make a traditional hire. Why? Outsourcing saves time by finding candidates already screened and qualified by agency management or through ratings and reviews by other clients.
2. Access a world of talent. Outsourcing lets you go far beyond your local talent pool to find support experts around the world with the channel-specific skills you need.
3. Provide 24/7/365 customer service across multiple languages. Customers often want to buy outside of business hours. Outsourcing lets you hire people around the world, so you're available in any time zone. You can also hire people who speak different languages.
4. Reduce costs. In raw terms, it’s often less costly to outsource customer service. First, when you hire globally, you pay in local rates. Moreover, you don't have overhead like office space nor benefits. And you can staff flexibly to match the number of hours you need.
How much does outsourcing customer service cost?
Agents can vary in cost depending on your solution from $3.50/hour for flexible freelancers to $3500/month for full-time professionally managed, college-educated agents from the United States. Decide what you can afford. That will determine what services you will hire from.
Here is a step-by-step guide to outsourcing live chat customer service agents
1. How to hire an outsourced customer service agent
Hiring an outsourced agent is not too different than hiring a full-time employee. First, write your job description. The more specific you can be, the more specific the applicants will be. That will make for a higher quality recruiting pipeline. In the description:

  • Explain your business's purpose. What do you do? What's your mission and vision? What's your brand and style? What do you sell? What customers are you going after? Why do they buy from you?
  • Name the skills required. Identify the software you use. Enumerate the skills you think are necessary to sell to and support your customers.
  • State the times and languages required. What availability do you need from the agents? If you're looking for or hoping for multilingual support, say explicitly what languages you need.
2. Where to find outsourced customer service agents
You can find agents from a number of services. The each have different pros and cons. Some good options:
  • CoSupport focuses on developing support teams for startups.
  • SupportZebra provides full-time, professionally managed, high-quality talent at scale based in the Phillipines.
  • Upwork (formerly Elance & Odesk) is the most common place to hire and work with outsourced customer service agents for good reason. Upwork takes the pain out of outsourcing by providing access to a large talent pool, agent ratings and reviews, and collaboration tools to make working with agents smoother.
[Image: upwork%20ratings.png?width=400&name=upwo...atings.png]
Upwork is a well-developed and sizeable marketplace of outsourced talent, complete with ratings and reviews.
3. How to interview outsourced customer service agents
You’re still hiring a staff member. You can and should interview agents and find the best fit for your team.
A managed outsourcing agency should give you a short list of candidates to interview. You will probably only get one interview with each candidate. Don’t worry. New agents are on a probation period. If it doesn’t work out, you’ll get to hire again from their pool.
If you use a marketplace like Upwork, you could expect more applicants than normal. In that case, prepare to pre-screen applications with an online interview. Consider in the job description, asking the applicant to answer questions such as:
  • Describe your customer service experience (offline and online).
  • Give an example of a customer whose unhappiness you turned around.
  • What software have you used before for customer service and team collaboration?
  • What is your contingency plan in case of power and internet outages?
You might follow up with qualified candidates with a few example support tickets to see how they might respond. For instance, you might ask them how they would answer:
Quote:Hey, I haven't received my package yet. You said it would take 4-6 weeks to deliver. It's been a month! I need it.
4. How to onboard an outsourced customer service agent
These agents will represent your company in front of customers. You have to onboard them like any other team member:
  • Give a broad overview. Train them on the company mission, vision, brand and style. Train them on what you’re selling and who the customers are.
  • Set expectations clearly. State the hours, the scope of what they will answer, and how to escalate problems to your team.
  • Use the buddy system. Give them a dedicated buddy to answer their questions while they are learning your customers and your company. Also, you can ask the buddy to review their support responses for quality and tone.
  • Start slow and low risk. Build up your agents. Start with email, then live chat, and finally phone.
5. How to work remotely with outsourced customer service agents
If you already have a remote work culture, adding an outsourced customer service agent is pretty much the same as adding a new team member. If you don't have a remote work culture, you will need a plan.
First, you need a means to stay in touch throughout the day. I would suggest keeping it simple and using either SlackHipChat, or Skype Groups for instant messaging and video chat. If you're using Upwork, you can use the built in collaboration messaging tools.
Second, you should make them feel part of your team. It's easy to manage remote workers as "out of sight, out of mind," but that's just setting both of you up for failure. Instead, schedule regularly one-on-one meetings, or consider having a daily meeting in the morning to synchronize your whole team.
6. How to manage outsourced customer service agents
Providing regular feedback to outsourced agents will help them improve, not to mention keep them in the loop and engaged with your brand over time.
As with your full-time staff, do regular reviews and check-ins of how they talk with customers. Look at their support ticket replies and Olark live chat transcripts. Keep an eye on their activity reports in Olark. Enable Olark's chat ratings and make sure their chat ratings stay in keeping with the rest of your team.
Take action
If you want to give outsourcing a try, the easiest way is to start with Upwork. Once you sign up, you can start exploring their marketplace of talent.

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  16 Online Chat Jobs You Can Do from Home (No Phone Required)
Posted by: admin - 11-12-2021, 10:23 PM - Forum: Chat Jobs Contracts {Buy and sell contracts online} - No Replies

If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. When you work remotely, you can skip long commutes and wear whatever’s comfortable.
[Image: cat-alford-headshot-e1542465436324-52x60@2x.jpg]
Written by Cat Alford Last Updated: June 24, 2021

  1. Home
  2. Jobs
Aaron Amat | Shutterstock
[Image: online-chat-jobs-600x230@2x.jpg]

Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. If a purchase or signup is made through one of our Partners’ links, we may receive compensation for the referral. Learn more here.



[*]More employees work from home than ever before, and the trend isn’t going away anytime soon.
According to the 2017 State of Telecommuting in the U.S. Employee Workforce Report[[url=]1], nearly 4 million U.S. employees work from home at least half the time.
There’s so much more flexibility that comes with working from home. When you work remotely, you can skip long commutes, wear gym clothes all day, and spend more time with your family.
Plus, you can get more done at home. A Stanford University study[2] found that remote workers were 13% more productive than office workers. People who worked from home logged more hours and were more effective during those hours.
If you want to work from home, customer service is the number five[3] remote work job category, earning about $16.23 per hour in 2018[4]. If you want to work from home doing something you enjoy, look for remote chat jobs.
What Does an Online Chat Agent Do?
Online chat agents provide customer support via text-based chat discussions.
Successful live chat agents should enjoy a fast-paced environment with little downtime in between. They should be able to multitask since they’ll often have multiple conversations going on at once.
Online customer service jobs require that you be able to communicate professionally using proper grammar, punctuation, and spelling.

Some chat agent jobs do require specific knowledge of the business you’re supporting and the chat platform. As you’re researching online chat jobs, look for companies that provide training and don’t require previous experience.
All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. You’ll also find it easier to concentrate in an area that isn’t noisy.
Online chat jobs aren’t exactly the same as being a virtual assistant. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders.
As a virtual assistant, you might also make appointments, order supplies, or manage social media accounts. An online chat agent’s primary responsibility is to provide customer support.
There are some jobs that may require you to be a phone-based customer service agent. If you prefer talking to people instead of typing, these jobs might be a more suitable fit for you.
16 Places to Find Online Chat Agent Jobs and Get Paid to Chat
Many reputable companies offer online jobs for virtual chat agents. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection.
1. Accolade Support
[Image: Accolade-Support.jpg] Source: Accolade Support
Accolade Support hires customer service agents that work as independent contractors. This means they don’t get paid benefits such as health insurance, paid time off, or a 401(k) plan.

Instead, they have the flexibility to choose which hours they want to work. It’s not clear what the pay is or how many hours are required per week.
Agents must have:
  • An American accent
  • Excellent customer service, written, and oral communication skills
  • Attention to detail
  • Technical support skills
[*]Here are the technical requirements:
  • A telephone with a headset
  • A PC with Windows 7 to 10 (Macs aren’t eligible)
  • Computer needs to be hard wired to the internet 
[*]Related: 25 Legitimate Ways to Earn Money Online
2. Apple
[Image: Apple.jpg] Source: Apple
Apple At Home Advisors answer questions and provide online chat support to Apple customers. Apple provides an iMac and headset to its at-home advisors. You’ll need internet access and a quiet place to work. However, the company will reimburse part of your internet costs.

To succeed in this job, it helps to have some experience with Apple products like iPhones and iPads, but it’s not required. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service.
The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. Apple offers part-time and full-time At Home Advisor roles. You’ll learn more about the pay and benefits during the interview process. 
Related: 17 of the Best Places to Find Small Task or Micro Jobs
3. Asurion
[Image: Asurion.jpg] Source: Asurion
Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. Employees make $13.50 an hour starting out. 

The job requires:
  • A high school diploma or GED
  • Ability to work nights, weekends, and holidays
  • Six months of experience in customer service
  • Ability to pass a background check or drug test
[*]You also need to have a quiet working background and high-speed internet. Asurion will provide the rest of the equipment. There are also bilingual customer support positions, but the pay isn’t listed.
Related: 9 Transcription Jobs That Pay You to Type Audio to Text
4. Amazon
[Image: Amazon.jpg] Source: Amazon
Amazon employs remote workers as Customer Service Associates. As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees.
In that role, Customer Service Associates were expected to work about 20 to 29 hours during a typical week, but asked employees to be available up to 60 hours per week based on customer call and chat volume.
Customer service associates at Amazon can expect to communicate with customers in a variety of different ways, via phone, email, and chat. It’s a fast-paced environment that requires a strong customer focus.

Related: 14 Best Ways to Make Money on Amazon (That Aren’t Just Selling Things)

5. Uber
Uber hires Community Support Representatives across the world to solve customer problems via phone, email, and chat. To work at Uber, you should be able to show empathy for riders and drivers. Uber is looking for support representatives with excellent written and verbal communication skills.
You should expect to work evening or weekend shifts when support demand is high. Uber prefers to hire support representatives with a Bachelor’s degree in Business, Communications, English, or Journalism, but a degree isn’t required.
Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions.
6. Arise
[Image: Arise.jpg] Source: Arise
Arise hires independent work-at-home chat agents to serve its clients’ chat needs. As a chat agent, you’ll provide real-time support and troubleshooting to customers.

You may work for a variety of companies that hire Arise to supply them with experienced chat agents. Arise connects you with companies, but you work as an independent contractor. This means you have more flexibility in the jobs you expect. 
Arise also offers support for new contractors via online videos. 
Related: 29 Best Work-From-Home Jobs that Pay Well 
7. Best Buy
[Image: Best-Buy.jpg] Source: Best Buy
Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. Sometimes you may respond to customers via social media platforms or the Best Buy forum.
Customer issues might include technical problems, questions about their local store, or issues with item delivery. Service agents should be comfortable speaking to customers over the phone and via chat. At least one year of customer support experience is ideal.
Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. It prefers to hire agents who have experience working with and troubleshooting consumer electronics.

Agents work in an office or retail store, not from home. Pay isn’t mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour.
8. Concentrix
[Image: Concentrix.jpg] Source: Concentrix
Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. It’s currently hiring in 35 states for remote customer support roles. To work with Concentrix, you’ll need a computer, secure workspace, and an internet connection. Specific clients may have additional requirements.
Pay starts at $10 an hour for Concentrix workers, and you’ll be paid every two weeks. Concentrix employs both full-time and part-time workers, and you can work a maximum of 40 hours per week. You’ll agree on your schedule when you’re hired.
Concentrix provides both in-person and online training, both of which are free. After training, Concentrix evaluates you to make sure you are ready to work with customers.
9. OutPLEX
OutPLEX, previously Talk2rep, offers outsourcing services for customer support functions including live chat and text support. The company hires US-based work-from-home customer service representatives. With OutPLEX, you’ll resolve customer issues via email or phone.

To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. You can check your typing speed online.
Your computer must be hard wired to the internet and needs to have a Windows operating system (Apple computers aren’t eligible). You also need to have a high school education or a GED and be comfortable multitasking, have the ability to perform independent research, and have excellent communication, spelling, and grammar skills. 
10. The Chat Shop
[Image: The-Chat-Shop.jpg]Source: The Chat Shop
Live Chat Agents represent The Chat Shop customers across the world. The Chat Shop provides training to agents, but you need to be a native English speaker with excellent grammar and typing skills. Currently, it’s only hiring in Florida, Georgia, Tennessee, and Texas.
You’ll also need to be an organized worker who can multitask and learn new skills. The Chat Shop agents typically work 20 to 40 hours a week from home.

New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. The Chat Shop also recommends that you have an external keyboard and mouse if you’ll be using a laptop for work.
11. SiteStaff
[Image: SiteStaff.jpg]Source: SiteStaff
SiteStaff provides boutique chat services for businesses. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. 
To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. You need a strong grasp of punctuation, grammar, and spelling.
SiteStaff is looking for Chat Hosts with exceptional problem-solving skills. Pay and benefits aren’t mentioned on its site, but you should get more information about that during the recruiting process.
12. Live Person
[Image: LivePerson.jpg]Source: LivePerson
LivePerson hires Client Partners to manage a portfolio of enterprise customers. A Client Partner with LivePerson will work closely with the customer’s executive team throughout the relationship.

In this role, you would work remotely to drive continuous improvement efforts, become an expert on LivePerson’s offerings, and manage customer contracts.
LivePerson requires at least a Bachelor’s degree and seven or more years of experience in account management. If you have an MBA, that’s a plus. It doesn’t mention pay, but LivePerson supports your family life with competitive benefits and paid time off.
13. LiveWorld
[Image: LiveWorld.jpg] Source: LiveWorld
LiveWorld hires both full- and part-time work-from-home customer service agents to provide customer service and marketing engagement. As a LiveWorld agent, you should be both fluent in the language you’re supporting and in English.

Your primary responsibility at LiveWorld will include responding to customers’ social media posts, responding to user content in a social context, and triaging customer questions.
This isn’t a phone-based position. Since you’ll be doing a lot of writing, you should have excellent grammar, punctuation, and spelling skills. You’ll need to commit to working specific blocks of time in a quiet location.
Nights, weekends, and holidays are sometimes required. You should provide reliable internet and phone access and a computer.
If you’re interested in working from home in a fast-paced environment, check out’s contact center opportunities. provides tech support services for clients by phone and chat.
Since is focused on technology, you’ll need to have experience troubleshooting Mac, iOS, Android, or Windows devices.
Perks of working with include paid training, tuition reimbursement, health insurance, and paid time off. also provides a content library to help you expand your tech support skills and career.
It’ll also provide a tax-free work-from-home reimbursement. Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use.
15. Fancy Hands
[Image: FancyHands-Homepage.png] Source: Fancy Hands
If you want more variety than the typical online chat job, sign up to be a Fancy Hands virtual assistant. As a VA, you could do several different tasks, including online chat jobs. Fancy Hands hires virtual assistants on any schedule, so feel free to choose your own hours.

When you start, each task pays between $3 and $7. Pay may increase as you gain experience and will likely vary based on the task complexity, how quickly you complete the task, and other factors.
To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. You’ll need to have your own computer and audio headset.
Fancy Hands also hires on-site Customer Support Associates for its NYC office. Customer Support Associates help troubleshoot and manage client issues. This job requires weekend availability.
16. Freshworks
Freshworks hires Customer Success Managers to work with Software as a Service (SAAS) customers. Customer Success Managers (CSMs) support the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more.
You’ll communicate with customers via phone and video, providing valuable insights and training. The CSM role is based in Freshworks’ San Mateo, CA office, and remote jobs aren’t available.
Online Chat Jobs Websites to Find Clients
If you’re willing to find your own clients, you can design a schedule that works for you and your personal situation. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients.
[Image: FlexJobs2.jpg] Source: FlexJobs
FlexJobs offers a curated list of remote and flexible jobs. It covers part- and full-time roles for both entry-level and experienced candidates. Flexjobs helps you find remote and flexible job opportunities that you may not see on typical job boards.

Job postings include both freelance and employee roles. FlexJobs also provides extensive resources to help you in your job search. These include job search checklists, resume reviews, and video introductions.
It costs $14.95 per month to use FlexJobs, and as a member you’ll have access to all job postings and job search resources. You can pay for a month at a time if you think your job search will be short.
For job seekers who expect to search for a longer period of time, FlexJobs also offers quarterly and annual rates. If you’re not happy with the service, you can request a refund within 30 days.
[Image: Fiverr.jpg] Source: Fiverr
You can work as an independent customer service agent on Fiverr by posting your services on the site.

Just sign up, set up your profile, and post your chat agent services to Fiverr’s marketplace. Fiverr lets you connect with customers, negotiate terms, and collect payment.
You’ll receive payment once your client verifies the work. Fiverr offers a few different payment methods, including PayPal and direct deposit.
You can set prices anywhere from $5 to $995. Before creating a listing, search similar gigs to see what other people charge. Make sure to post relevant information about your skills, like language fluency and typing speed.
Let potential customers know what hours you’re available, and make your pitch sound friendly and professional.
Related: How to Make Money Proofreading from Anywhere in the World
[Image: Upwork-homepage.png] Source: Upwork
You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings you’re interested in. Upwork will highlight jobs that might be a good fit and email you when new jobs are posted. Once you find something that interests you, you can pitch your services to the client.

Upwork also streamlines the work process by allowing you to communicate with your client and invoice through the site.
Although you can create a profile for free, Upwork charges 20% of the first $500 billed with a client, 10% of lifelong billings with a client between $500 and $10,000, and 5% on lifetime billings beyond $10,000.
Keep this in mind when you’re researching jobs on Upwork. You’ll also pay $0.15 each time you connect with a potential client.
[Image: Freelancer.jpg] Source: Freelancer
On Freelancer, you can connect with clients hiring freelancers for almost any type of job. First, create a profile that includes your skills and experience. When you find a job you’re interested in, you can submit a bid to the potential client.
If your bid is accepted, you can complete the work and receive payment. Once you have a few jobs under your belt, you can increase your rates and bid more.
You have to pay to access jobs on Freelancer. The Intro plan, at $0.99 per month, allows you to list 30 skills and submit 15 bids per month.

As you upgrade your membership, you gain access to additional features and can submit additional bids and add more information to your profile. You can also deduct the membership as an expense on your taxes. 
New freelancers can make a great impression by presenting a tailored, professional proposal to prospective customers. 
Tips to Make More Money as a Chat Operator
Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. She said operators should be able to write in a positive way so that nothing they say is misinterpreted. This can be difficult to do through text but is crucial for this type of work.
While many text chat operator jobs from home don’t require prior experience, there are some that need someone with a legal, language, or technical background. The good news? Those who do have this experience can often make more. 
“In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary,” Barker said. “My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.”
Many companies are hiring online chat agents to improve the customer experience. Some opportunities are more flexible, allowing chat agents to set their own hours. Other jobs require you to work specific shifts and be on-site.
“Some companies ask their chat operators to be available for night shifts, so that customers can talk to someone at any time, day or night,” Barker said. “That may work for you but, if not, just be sure that you’re aware of the hours for which you’re signing up.”
Successful chat agents enjoy multitasking in a fast-paced environment. Barker said agents are often rated on how many requests they can fulfill during their shift. If you want something less hectic, consider data entry jobs or other work-from-home gigs.

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